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General terms & conditions

The following terms and conditions apply to any consumer, customer, entity or other party using or browsing House of Wheels Ltd. literature, documentation, websites, order forms, images, or other property.

Any questions or comments regarding any of the following procedures, terms, or conditions can be sent to [email protected]

House of Wheels Ltd. Reserved Rights:
House of Wheels Ltd. reserves the right to limit sales of its brands and products or alter terms at its sole discretion. Pricing of sales and services may change from time to time at the sole discretion of House of Wheels Ltd. authorized officers.

SALE PRICING

Sale prices are set, from time to time, at the sole discretion of House of Wheels' authorized officers. Pricing changes are require no advance notice to customers. Sale prices are never retro-active; sale start and end dates occur at the sole discretion of House of Wheels authorized officers. House of Wheels Ltd. is not obligated in any way, for any reason, to extend sale pricing to any customer either before each sale begins or after it ends. As connected to sale start and end dates, time is of the essence. 

RETURNS

Returns are not allowed when the same item is on sale. Similarly, refunds for the difference between a regular purchase price and a sale price will not be given while that item is on sale.

PARK ADMISSION PASSES

Park admission pass sales are final. There is no guarantee, expressed or implied, that the rider will remain within the House of Wheels Ltd. facility for the extent of the purchased pass. Injury or illness, either pre-existing or new, does not entitle the rider to a refund. If a rider is removed from the park, at the sole discretion of House of Wheels staff, that rider is not entitled to a refund.

WARRANTIES

House of Wheels Supplier Product Warranties

 

Congratulations on your purchase of a new scooter or components from House of Wheels. Your purchase includes the following warranties:

 

 

All complete scooters:

Lifetime tune-up and dial-in for as long as you own the scooter. Replacement parts and installation extra.

Havoc Complete scooters, :

Manufacturer’s Warranty: 12 Months.

http://havocpro.com/warranty/

Envy Completes

Completes: 12 Months

Aluminum Bars: 30 Days

Chromoly Bars: 90 Days

Titanium Bars: 30 Days

Ethic

Wheels: 1 month

Forks: 3 months

Bars: 3 months

Decks: 3 months

(see restrictions for all of the above)

Lucky Scooters and Components

Six Months

https://www.luckyscooters.com/pages/customer-care

Apex Scooters & Components

None whatsoever.

https://apexproscooters.com/warranty-information/

Kink BMX Completes

12 Months

Kink BMX Components

2 Years

Kink BMX Wear and Tear components (tires, grips, seats, etc.)

30 Days

https://www.kinkbmx.com/warranty/

Radio BMX Completes

12 Months

Radio BMX Components

90 Days

http://radiobikes.com/warranty/

Haro BMX Completes

Lifetime warranty against non-conforming issues related to material or workmanship (for original owner only).

S1 Helmets

None stated

Protec Helmets, Pads

None stated

Others

See manufacturer’s website for warranty information and claim procedures.

Note: Most warranties will be VOID if bars are cut or modified in any way. Warranties apply only to original retail purchaser with valid proof of purchase.